About Us

Nancy’s an award-winning entrepreneur, creator of the Intrapreneurs Influence Lab and SHIFT: The 30-Day Change Leadership Survival Kit, and an organizational change strategist.

Nancy’s previous experience includes serving as a program officer for the federal government’s AmeriCorps program; and leading the Corporate Responsibility practice for global consulting firm, APCO Worldwide, where her clients included UPS, Target and Johnson Controls. She’s also served in senior leadership roles in philanthropy and national nonprofits.

She holds a master’s degree in public affairs from University of Minnesota’s Humphrey School, a master’s in health communication from Boston University, and a bachelor’s degree in American Studies from University of Dayton.

Lisa brings 20+ years of experience in project management and client implementation in fintech and healthcare technology companies to her role at CSR Communications. She designs internal processes and systems to ensure everything we do is consistent, smooth and successful. She manages our IT, HR and communications teams. 

Leslie has over 20 years of experience leading personal and organizational change using co-creativity and design thinking to help government agencies and Fortune 500 organizations worldwide, including Bank of America and Ingersoll Rand. She is a Top Change Management Voice on LinkedIn and recognized as one of 2023’s Top 50 Most Dynamic Women in the Charlotte. Leslie specializes in setting change up for success, rescuing derailing initiatives and recovering lackluster results post-implementation. In her current role, she ensures we allocate the right people and resources to every project, that projects run smoothly from start to finish and that clients have everything they need to achieve their desired results. 

Jennifer is an expert trainer and facilitator who brings nearly two decades’ experience developing and delivering tailored training programs and simulation exercises. Jennifer is ICF-Certified Executive Coach. MBTI Step I and Step II Certified, Everything DiSC® Certified, and certified in LEGO® Serious Play.

Known as The Stress Strategist, Michele is a Duke Trained Physician Associate, ICF Certified Life Coach, Positive Intelligence Mental Fitness Trainer and International Best-Selling Author. She focuses on the missing link to resilience in the face of change – mental fitness.

Sherry is a trusted communications advisor to the C-Suite and leaders at all levels. She has a deep understanding of how to navigate organizational complexity during times of change to support company transformation, growth and reputation.

Myisha is a trailblazing human resources strategic partner with experience in the private (Under Armour) and public (City of Baltimore) sectors. Her expertise includes staff development and change management. 

Susan helps clients define powerful messages and secure top-tier media placements in outlets such as CNN, FOX, CNBC, Morning Joe, MSNBC, Good Morning America, NPR, MTV, Bloomberg News, Yahoo, the Travel Channel, and many others. 

Anne’s expertise is programmatic and organizational strategy, especially scaling what works in the social and philanthropic sectors. She has a deep understanding of board development and sustainable revenue development for nonprofits. She’s a skilled facilitator and trainer. 

Amanda helps fast-growing organizations develop strategies, align leadership, and clarify roles and responsibilities. She is a certified Everything DiSC®  facilitator and 5 Behaviors®  certified partner.

Joanne blends Eastern & Western methodologies to build high-performing teams. She’s an ICF-certified executive coach, certified Everything DiSC®  Practitioner, and a Certified Diversity, Equity & Inclusion Coach.

Fabia has more than thirty years of broad-based communications experience with a strong focus on health and healthcare. She’s researched, designed, and implemented dozens of strategic communications programs. Her extensive experience includes work with nonprofits, large and small businesses, trade associations, advocacy groups, and other clients on a wide range of issues.  

Fabia partners with clients to monitor, manage, and leverage key issues; develop effective messages; research and gather supporting information; find their individual voice for speeches, presentations, and bylined communications; and discover aspects of their own personal story to add texture and emotional intelligence to their communications.  

Her client commentaries, op-eds, and letters to the editor have appeared in The New York Times, USA Today, The Washington Post, Roll Call, The Hill, HuffPost, McClatchy, Morning Consult, Medical Economics, Psych Central, RealClearHealth, Washington Examiner, InsideSources, and various blogs and regional daily newspapers.  

Fabia has a B.A. in English from University of Vermont Burlington.

Dr. Peterson is a higher education professional with over fifteen years of experience developing and nurturing relationships with students and colleagues to foster success in leadership, change management, management, and diversity, equity, and inclusion courses. She holds a Doctor of Education in Performance Improvement Leadership, an MBA, and a BA in Political Science. She is also a PROSCI-certified Change Management Practitioner.

Dr. Peterson is a skilled public speaker and writer. She has presented on topics ranging from values-based leadership to the importance of asynchronous academic resources for military-affiliated students. Kaelin is an Editorialist for American Genius, writing Op-Ed content on Leadership and Change Management as a subject matter expert.

Kaelin is also committed to non-profits and has primarily worked in educational roles, creating and delivering leadership competency programming as well as breast cancer awareness presentations. She is a team player, capable of taking the lead, and is dedicated to clear communication, focusing on solutions, and achieving goals.

Linda Hopkins is a seasoned administrative professional and educator with extensive experience in legislative services and teaching. Now retired from state government, she serves as a Senior Facilitator and Kolbe consultant for Frank Hopkins Executive Coaching LLC, leveraging her deep understanding of people and organizational dynamics to help clients achieve their goals.

During her tenure with the House Fiscal Division, Linda managed division operations, maintained crucial reports and files, and assisted with special projects as an Administrative Secretary. Her advanced organizational skills and comprehensive knowledge of the legislative process earned her high regard among colleagues and legislators.

Previously, Linda served as Committee Secretary I for both the House Fiscal Division and House Governmental Affairs Staff, organizing bill hearings, preparing legislative documents, and collaborating on various projects while upholding professional standards.

Before her career in legislative services, Linda spent nearly a decade teaching third and fourth grades. She developed and implemented comprehensive lesson plans, fostered engaging classroom environments, and conducted parent conferences.

Linda holds a Master of Teaching from Virginia Commonwealth University and a Bachelor of Liberal Arts from the University of Richmond. She is also actively involved in her community, serving as an extraordinary minister and committed adorer at Our Lady of Mercy Church.

For more than two decades, Elizabeth has worked in the nonprofit sector, including C-suite roles with Points of Light Foundation, Common Impact and Taproot Foundation. During her time as Chief External Relations Officer for Taproot Foundation, she oversaw strategic partnerships, as well as organizational marketing and communications. In that role, she launched and implemented initiatives that advanced the landscape of pro bono including, Pro Bono Week, an annual worldwide celebration of the impact of business pro bono, the re-launch of www.taprootfoundation.org., and thought leadership focused on the leadership development benefits of pro bono consulting and the alignment between skilled volunteering and the UN Sustainability Goals. 

She’s worked with Fortune 500 companies on their social impact programs and supported support social good organizations in meeting their fundraising and programmatic goals, including capital campaign and major gift strategy, strategic organizational pivots, innovation expansion, institutional fundraising, and employee engagement.   

Elizabeth holds a bachelor of arts degree in English and theater from Smith College.  

Erin McNulty has over a decade of experience in social media management, digital marketing, and creative services, supporting business owners, leaders, and entrepreneurs in marketing and communications. With a deep understanding of the importance of how company branding weaves together with client experience, Erin collaborates closely with our clients and our team to create messaging and experiences that resonate.