Traditional change management theory teaches us that organizational change is linear, logical and predictable. If you just know the phases and have the right checklists, you can implement change successfully.
Well…in my experience, that theory overlooks one critical factor: that organizations are made up of humans and humans are inherently messy, emotional beings. Take a quick listen…
If you’ve got a bit more time, please check out my podcast appearance on The Leadership Weekly with Reshad Oberlander for more. It’s about a 30-minute interview