Our Services
How we work with clients to make change happen.
Leadership, Training, Coaching
Change Management Capacity Building
The pace and volume of change will never again be as slow or small as it is today. Most leaders, through no fault of their own, lack the skills to create re-energizing, rather than de-energizing, change journeys within their organizations. From customized training to executive coaching, we develop change-capable and change-resilient leaders at all levels of your organization.
- Practical, concrete, immediately applicable tools and techniques to start seeing results today
- Powerful insight to the human, emotional reaction to change
- Understanding of resistance and how to overcome it
- Proprietary Artifacts Excavation™ Process
- A team that’s sat in your shoes and led internal change
- Practices that support sustained progress
Strategy that sells & serves.
Strategic Plans
Whether your strategy needs a refresh or your organization envisions a complete reinvention, we’re your guides for a planning process that guarantees you’ll achieve your goals. We create clarity from the start by making the implicit explicit, defining all the terms and laying out the full process up front.
- Proven process, “right-sized” for your organization & situation
- Designed to avoid the 5 common strategic planning mistakes
- Bridges the strategy-execution gap
- Proprietary Artifacts Excavation™ Process
- A partnership; we do the heavy lifting
- Practices that support sustained progress
Connect & Engage
Change Communication Strategy & Key Stakeholder Messaging
We help our clients communicate complex concepts in clear and simple ways to make change happen. We leverage our understanding of human emotions and the psychology of change to design communication strategies, key messages and implementation tactics that inspire action and deliver results.
- Done-for-you, done-with-you services, + training & tools that make your next DIY communication project more effective
- Strategy grounded in influence & persuasion theory, applied in practical ways that get results
- Templates, tips & tools for simple, widespread, consistent implementation
- Proprietary Artifacts Excavation™ Process
- Proprietary Change Mindset Spectrum™
- Clear, compelling & elegant messages (without “dumbing down”)
Expert Facilitation
Executive Offsites & Retreats
Our expert facilitators design and deliver offsites and retreats lasting three hours to three days for departments, executive and leadership teams, and nonprofit boards.
- Customized for your purpose, situation, culture and needs
- Team-building, strategic alignment, post-crisis rebuilding, culture detox…we’ve seen & handled it all
- Next big thing, moonshot, or unicorn project? We create space for dreams to take hold
- No scenario too big, too small or too challenging
- Bottomless toolbox
Get Buy-In Faster
Strategic Consensus Building
Getting everyone on the same page is hard (and sometimes, unnecessary). We leverage our expertise in the human dynamics of change to help you connect, engage, find common ground, and align around a path forward, whether it’s within a single team or among multiple stakeholders.
- Skilled facilitators ready for any scenario
- Proprietary Stakeholder Mapping Process
- Five Psychological Triggers that Make Change Hard (& how to mitigate them)
- 3 Common Types of Resistance (& how to overcome them)
- Proprietary Artifacts Excavation™ Process
Governance & Change
Board of Directors Evolution
Does your board have the foresight to anticipate and prepare for change? Are they a steady partner to your executive director or C-suite? Or do they stick their heads in the sand, resist change, or stifle efforts and resource requests needed to adapt? Our work with nonprofit boards gets them ready and able to lead and support change.
- Relevant experience as board chairs, board members & nonprofit staff
- Proprietary Change Readiness Index™
- Proprietary Artifacts Excavation™ Process
- 10 proven practices for bridging the board-staff divide
- Recruit, retain and engage board members with diverse backgrounds and perspectives
- Boost overall board engagement
Ready to make things happen?
Let’s Talk
Whether you’re looking for one service or need A-to-Z support for a complete reinvention, we’ll help you make things happen. If you’re ready to change the way your organization manages change, let’s talk.
